EmberHood — Shipping & Returns

Shipping

Order preparation takes 1–3 days. Delivery after dispatch is estimated at 4–8 days, for an estimated total of 5–11 days. These are estimates and may vary by destination and carrier. Available destinations and shipping charges appear before you confirm your order.

Returns

You can request a return within 30 days of receiving your order. Email calinair@outlook.com with your order number before sending anything back. We will provide the return instructions and address.

For our commercial return policy, return the complete, undamaged product, in its original packaging where possible. Return shipping is your responsibility unless the item arrived faulty, damaged or different from your order. Approved refunds go back to the original payment method after inspection. Your statutory consumer rights remain unaffected.

Need help?

Contact calinair@outlook.com.